itsgentlyused2 web store FAQ section

1. Check to make sure you put the correct address in where you want the order ship too. 2.We are not responsible for lost packages, you (Must) purchase a tracking number and shipping insurance 3. We will contact the delivery company on your behalf but not guarantee that it will help we will try are best. If you do not have a tracking number and or shipping insurance.

There’s no return on second hand items they are sold as is.

Please double check the credit card number and expiration date on your card. Also, please be aware that we currently accept Visa, MasterCard, Discover, American Express for credit card payments.

Yes, we ship to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.

No. Not currently, we will in the future.

Search for the item by keyword, otherwise you can either search the name of the item. Meanwhile, we welcome you to inform us your ideal item which is not found on website. And we will let you know as soon as possible if we have your item in stock.

This is a worldwide industry problem. It’s Gently Used 2 is a second hand store we get all kind of sizes & every manufacturer cuts any size they want and puts on any size label they want to. The problem is getting worse everyday - now there's a new category called "plus size juniors" for heavyset teenagers. We do our best to inform you of the closest size category we think the clothes are in. The good news is that many of the new fabrics being used today are very, very stretchy and fit several sizes. You can Call or email us with the item number and we will give you the BUST, WAIST and HIPS measurement for that particular item size.